Down The Range Coffee delivery information

We know coffee is important to you and is part of your daily routine, with that in mind we want to get your order to you ASAP. If you order before midday we will aim to despatch that order on within 24 hrs.

What happens next… 

Once your order is placed, we will prepare your order ready for despatch. If for some reason you would like to change your order, please let us know and we can amend any order before it is posted.

Damaged goods…

If the unfortunate happens and our product arrives damaged, please let us know soonest. We request you keep the original packaging and if possible, take photographic evidence for any items that have been damaged. We are happy to address any problems and assist with returns if needed.

Returns policy…

If you do need to return your item please follow the instructions on the Returns page or alternatively email us at info@downtherangecoffee.co.uk

Global delivery…

We aim to deliver our coffee worldwide for those who need incomparable coffee and other merchandise we sell. Prices will vary on postage depending on location but please use our guide below to assist you.

BFPO delivery…

We obviously deliver to all BFPO address but please be aware that timings will vary inline with Royal Mail delivery. All BFPO packages need to be under 2KG. You are more than welcome to go above 2kg but the price will increase inline with Royal mail guidelines.

Our promise…

All orders over the value of £60.00 will be despatched under Royal Mail tracked 24